TERMS of use

Scott Shaheen Personal Training.

1. Acceptance of Terms

By accessing or using the services of Scott Shaheen Personal Training (“we,” “us,” “our”), including coaching, fitness programs, pain management, recovery services, and content subscriptions, you agree to comply with these Terms of Use (“Terms”). If you do not agree with these Terms, do not use our services.

2. Eligibility

You must be at least 18 years old, or the age of majority in your jurisdiction, or have the legal authority to enter into these Terms on behalf of a minor. By using our services, you represent and warrant that you meet this requirement.

3. Services

We provide in‑person, online, and hybrid fitness coaching, nutrition and lifestyle coaching, recovery services, pain management services, and related digital content through our website, applications, and communication channels (including email and SMS). All services are provided “as‑is” and for personal, non‑commercial use only. We may modify, suspend, or discontinue any part of the services at any time.

4. Account Responsibility

If you create an account or are provided login credentials, you are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or other security breach. We are not liable for any loss or damage arising from your failure to protect your account credentials.

5. Payments and Refunds

All fees for our services are charged as indicated at the time of purchase and may be processed by third‑party payment providers such as Stripe, PayPal, or other approved processors. Prices are subject to change at any time. Refunds, if any, are governed by the specific refund policy for the program, membership, or service purchased, as described at checkout or in your program materials. We reserve the right to refuse or cancel any order at our discretion.

6. Intellectual Property

All content, materials, programs, text, graphics, logos, videos, and other intellectual property provided through our services are owned by Scott Shaheen Personal Training or our licensors and are protected by applicable intellectual property laws. You are granted a limited, non‑exclusive, non‑transferable license to access and use this content for your personal, non‑commercial use only. You may not copy, reproduce, distribute, modify, publish, or create derivative works from any content without our prior written consent. This section replaces references to “SSPT & Recovery Den / MACROS” in prior versions of these Terms.

7. Prohibited Conduct

You agree that you will not:

Use our services for any illegal, harmful, or unauthorized purpose.

Interfere with or attempt to interfere with the security, integrity, or proper functioning of our websites, applications, or services.

Attempt to gain unauthorized access to any part of the services or related systems.

Share, sell, or otherwise transfer your account or access credentials except as expressly permitted by us.

8. HEALTH AND MEDICAL DISCLAIMER

Our services, including coaching, fitness programs, recovery services, and pain management‑related content, are for informational and educational purposes only. They are not intended as medical advice, diagnosis, or treatment and are not a substitute for consultation with a physician or other qualified healthcare provider. Always consult a qualified healthcare professional before beginning any new exercise, nutrition, recovery, or lifestyle program, especially if you have any existing injuries, medical conditions, or are taking medications. You voluntarily assume all risks associated with your participation in any program or use of information provided by us.

9. Limitation of Liability

To the maximum extent permitted by law, Scott Shaheen Personal Training and its owners, employees, contractors, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or use, arising out of or in connection with your use of or inability to use the services, even if we have been advised of the possibility of such damages. Our total aggregate liability for any claim arising out of or relating to these Terms or the services will be limited to the amount you paid to us for the service giving rise to the claim in the twelve (12) months preceding the event.

10. PRIVACY AND DATA PROTECTION

Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, disclose, and protect your personal information. By using our services, you agree to our Privacy Policy.

If you are located in Canada, our handling of your personal information is subject to the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws, as described in our Privacy Policy.

11. ELECTRONIC COMMUNICATIONS AND UNSUBSCRIBE (CASL)

By creating an account, submitting a form, booking a service, or otherwise providing your contact information, you consent to receive electronic communications from us, including transactional messages (such as receipts, appointment confirmations, and account notices) and, where permitted by law, marketing communications about our services.

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in the email. You may opt out of SMS/text marketing messages at any time by replying STOP or using any unsubscribe mechanism provided in the message. We will process unsubscribe requests within the time required by applicable law, including Canada’s Anti‑Spam Legislation (CASL) for Canadian recipients.

12. THIRD‑PARTY SERVICES AND PLATFORMS

We use third‑party platforms and service providers, including GoHighLevel, LeadConnector, payment processors, and communication and analytics tools, to help deliver our services. Your use of those services may also be subject to the terms and privacy policies of the applicable third parties. We are not responsible for the content, security, or practices of third‑party websites or services.

13. TERMINATION

We may suspend or terminate your access to all or part of the services at any time, with or without notice, if we believe you have violated these Terms or any applicable law, or if we discontinue some or all of our services. Upon termination, your right to use the services will immediately cease, but any provisions of these Terms that by their nature should survive termination (including intellectual property, disclaimers, limitations of liability, and governing law) will continue to apply.

14. GOVERNING LAW

These Terms are governed by the laws of the jurisdiction where Scott Shaheen Personal Training operates (without regard to conflict of law principles), unless a different mandatory law applies in your place of residence. For Canadian residents, our collection, use, and disclosure of personal information is also subject to Canadian privacy laws, including PIPEDA, as described in our Privacy Policy.

12. Changes to Terms

We may update or modify these Terms from time to time. When we do, we will update the “Effective Date” at the bottom of this page and, where required by law, provide additional notice. Your continued use of the services after any changes to these Terms constitutes your acceptance of the updated Terms.